Shipping & Delivery
SHIPPING AND DELIVERY
- Our goal is to have your order processed within 3-5 business days. It Usually takes 3-5 business days for shipping. (International orders may take longer due to customs).
- We try to get orders shipped as fast as possible while still upholding to our standard of quality.
- Due to certain circumstances out of our control shipping times may vary.
Delivered but not received:
- If tracking information confirms that the item has been delivered to the shipping address for your order but you have not received your products, please contact the carrier directly in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your shipping address.
- Once the order is processed and scanned you will receive an email with your tracking number.
- When the carrier receives your package and scans it the tracking info will be updated. (Please allow 24 hours)
- If you do not receive an email with tracking please contact Customer Support directly.
- If you need an address correction please contact Customer Support.
Orders returned to us:
- Orders that have undeliverable address will be returned to us. If your order is returned to us we will contact you for and address update.
- Once the order is reshipped out you will receive a new tracking number.